Benefits of Thinking Globally
Claims, April 2008
Richard T. Frantz, P.E., Senior Principal Engineer
Mr. Frantz presents two case studies that illustrate the importance for an engineer to consider the broader picture when investigating a loss event.

Investigating the True Cause of Post Hurricane Property Conditions
Claims Advisor, Fall 2007 - Premier Issue
Ted Cleveland, P.G., Regional Vice President, Southern Region and George Eustace, P.E., Mechanical and Civil Principal Engineer
Mr. Cleveland and Mr. Eustace address the importance of examining pre- and post-storm conditions in order to determine the true causes of property damage. Both authors present several case studies that illustrate how identifying cause and effect of damage often requires expertise in various fields of engineering and environmental science.

Evidence is Key
Subrogator, Winter 2007
George Eustace, P.E., Mechanical and Civil Principal Engineer
Mr. Eustace discusses the importance of preserving evidence for water losses and subrogation. He specifically addresses factors to consider when handling, examining, photographing and shipping evidence involved in water losses, and how, if not followed, it can negatively impact the conclusions and outcomes of the case. Mr. Eustace also presents some case studies to illustrate how evidence is key to ensure an objective investigation.

Event Data Recorders’ Role in Accident Reconstruction
Claims, June 2006
Billy S. Cox, Jr., Senior Transportation Forensic Consultant
Mr. Cox presents a case study that illustrates the importance of combining crash data with a thorough analysis in an auto reconstruction investigation.

High-Tech Investigators
Rough Notes, October 2005
Ron Holt, President and CEO of EFI Global and Cynthia Randall, Indianapolis District Manager,  are quoted as they discuss EFI Global's role with insurance agents in various service lines.  In this article, EFI Global is coined as the "CSI of the insurance industry."

It’s in the Plumbing
Claims, September 2005
Michael J. O’Connor, P.E. – Senior Engineer
Mr. O'Connor discusses the rise in water-related insurance claims, their various causes, and what adjusters can do to adequately prepare for subrogation. 

Encouraging Signs for Fire Safety
Occupational Health and Safety, August 2005
E. Metts Hardy, CFEI – Vice President, Fire Investigations
Mr. Hardy talks with the editor about the latest fire safety trends and how they decrease death and injuries, both among firefighters and the general public.

Investigating Water Loss Origins
Claims, January 2005
Mark Goldman, CMC and Stacey O’Rourke, CMC
Mr. Goldman and Ms. O’Rourke explain the causes and origins of water damage and the importance of a thorough investigation of water losses.

A Hurricane Season of Discontent; Lessons Learned in 2004
Insurance Journal, September 2004
Dan Heyer, P.E. – Vice President, Engineering
Mr. Heyer discusses the three major hurricanes that hit the U.S. in 2004.

An Ancient Trouble is Still a Modern Worry
Claims Mold Supplement, May 2004
Mark Goldman, CMC – Senior Air Quality Scientist
Although the battle against mold has been waged for centuries, Mr. Goldman presents some practices that can help minimize mold losses.