EFI Global spacer
header
spacer
Client Services
About Us > Why EFI Global
 
  Comprehensive Services – EFI Global offers the widest range of forensic engineering, fire investigation, environmental, failure analysis, accident reconstruction, and laboratory testing services available in one company to the insurance, public and private sector industries.  Our multi-disciplined team of professionals will ensure that the product and service are the best possible to meet the client expectations and project goals.

Client-focused Solutions – We are committed to building strong, mutually beneficial long-term relationships with each of our clients.  You can expect EFI Global to communicate with you regularly and provide attention to detail to ensure we understand your needs, represent your interests, and deliver solutions tailored to your specific requirements. Our dedication to our clients is illustrated by consistently delivering excellent service and results that exceed your expectations and help you make informed business decisions.

Leaders in the Industry – We are proud to be recognized as one of the most respected firms worldwide providing comprehensive services that meet our clients’ unique needs.  Our environmental division, after only three years in operation, was named to Engineering-News Record’s list of Top 200 Environmental Firms and currently ranks #182.  EFI Global is also ranked #226 on ENR's list of Top 500 Design Firms. In addition, because many of the investigations we conduct link cause and effect for insurance-related losses, EFI Global is known as “the CSI of the insurance industry.” *

Diverse Project Experience – We routinely provide a full spectrum of forensic investigations, environmental consulting and specialized services to companies in a variety of industries.  Whether it’s a highly complex case or a simple evaluation requiring only a few hours and a brief report, EFI Global provides quality analysis and reporting to every assignment.  We consistently deliver practical solutions in industries ranging from insurance adjusting and commercial development, to industrial and petroleum sectors, and other public and private industries.

Resourceful Expertise – We have one of the largest teams of fire investigators, licensed professional engineers, and registered environmental scientists in the risk management industry.  Our team of more than 400 professionals, combined with numerous strategic alliances, provides technical expertise and industry knowledge, enabling us to respond quickly to critical situations and provide expert advice. 

Global Response Team – Our offices are strategically located across the U.S. to respond quickly to a project site.  In addition, our Global Response Team (GRT) is available to meet the increasing demand for expertise in handling foreign losses and projects in international regions. Located throughout the U.S., our GRT members can respond to most losses within 48 hours and have performed international assignments in locations including Europe, Central and South America, and Japan.

Proven Project Management Approach – From project inception to completion, our experienced project managers listen to our clients’ needs in order to understand the project goals and implement innovative strategies that optimize business objectives.  We believe that quality assurance must extend through every aspect of the work we perform, and we meet these high standards through a system of checks and balances supported by the use of fully trained people following documented procedures.  To ensure technical excellence in every assignment, we require senior professional involvement for project oversight, report review and problem resolution.

Technology Advancements – EFI Global applies the latest technology with innovative practices to maximize value for our clients, particularly through the use of FireFACS™ and Client Services.  FireFACS™, our customized software application used regularly by our investigators, captures field data consistently and expedites the fire investigation report generation process.  Our online, secure database management system, known as Client Services, expedites the project information exchange by allowing clients 24/7 instant access to view electronic project deliverables online. 

National Client Program – Many firms require various levels of engineering, environmental and investigative services for multiple projects nationwide and abroad.  Through our National Client Program, EFI Global meets our clients’ need to manage multiple, complex projects by providing a dedicated, single point-of-contact to ensure a streamlined approach to project management.  Our National Client Program provides clients with timely responses, centralized communication, value-focused pricing, consistent reporting, and quality service.

Health and Safety Program – We maintain a strict health and safety pro­gram to ensure the well being of our em­ployees, clients, and the public. Our professionals demonstrate this commitment by regularly attending industry-regulated safety training courses, undergoing annual fitness tests, and incorporating health and safety best management practices into daily work activities.

*published in Rough Notes, October 2005

 
 
spacer Projects spacer Catastrophe Response Team spacer Request for Services
  GSA Advantage
Pixel Creative Group